Privacy Policy

Last updated: 28 October 2026

1. Who we are

VOXPOD (“we”, “us”) runs podcast, audiobook and video recording studios at 9 Heathman’s Rd, Fulham, London SW6 4TJ. We are the controller of the personal data described in this policy. Full company details are in the small print at the end of this page.

Questions about this policy or your data: info@voxpodstudio.com.

2. The data we collect

Booking details: your name, email address, phone number, company or show name, booking dates and any notes you give us.
Payment details: records of deposits and payments. Bank transfers are handled by your bank and ours; we do not store card numbers.
Enquiries: what you send us through our contact form, by email or by phone.
Newsletter: your email address, if you sign up for news and discounts.
Studio and session information: who attended a session, any damage or incident reports, and photos or clips covered by our Terms & Conditions.
Website usage: pages visited, device and browser type, approximate location and how you found us, collected through cookies and Google Analytics (see section 4).

3. Why we use your data and our lawful basis

Purpose	Lawful basis
Bookings and payments, including confirmations, accounts and tax records	Contract and legal obligation
Answering enquiries and handling any damage or disputes	Legitimate interests
Sharing clips of content you have already published (see our Terms)	Legitimate interests; you can opt out at any time
Newsletter and website analytics	Consent; you can unsubscribe or change your cookie choice at any time

4. Cookies and Google Analytics

We use Google Analytics, through Google Site Kit, to understand how visitors use our website. It sets cookies that collect information such as pages viewed and time on site. We only set analytics cookies if you accept them in our cookie banner, and you can change your choice at any time. Essential cookies that make the site work do not need consent.

Embedded YouTube videos may set cookies when you play them. See Google’s privacy policy for how Google uses this data.

5. Who we share your data with

We never sell your data. We share it only with the providers who help us run VOXPOD: our website host, our booking system (Podyx), our email provider (Google Workspace), and Google (for website analytics and video embeds).

We may also share data if the law requires it, or to protect our rights in a dispute.

6. Transfers outside the UK

Some providers, such as Google, may process data outside the UK. Where they do, we rely on legal safeguards approved under UK law, such as the UK–US Data Bridge or standard contractual clauses.

7. How long we keep it

Data	Kept for
Booking and payment records	6 years, for tax and accounting
Enquiries that don’t lead to a booking	12 months
Newsletter subscription	Until you unsubscribe
Analytics data	14 months
Damage and incident records	6 years

8. Your rights

You have the right to:

access the personal data we hold about you
ask us to correct it
ask us to delete it
object to, or ask us to restrict, how we use it
ask for a copy to take elsewhere
withdraw consent at any time, for example by unsubscribing or changing your cookie choices

To use any of these rights, email info@voxpodstudio.com. We will reply within one month.

9. Complaints

If you are unhappy with how we handle your data, please contact us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

VOXPOD is the trading name of VOXPOD LIMITED, registered in England and Wales, company number 12485000. Registered office: 22 The Nursery, Sutton Courtenay, Abingdon, Oxfordshire, OX14 4UA.